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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC

This page explains how to reconcile bank charges incorrectly deducted from the client/trust account


1. Mark as bank charges option

After importing the bank statement, access Bank Reconciliation

From Statement Items:

  • Right-click over the bank charge transaction from the imported statement

  • Select Mark as Bank Charges


2. Raise an agent invoice to pay bank charge

  • Click Yes


3. Complete the reconciliation

  • Click Post (bottom of screen) to finalise

    This creates a recovery payment from the agency fees to cover the cost of the charges being deducted from the account



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