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This page will explain how to credit paid supplier invoices and the concept of marking a credit as a Recovery payment


click to Select by ticking the tick box next to it.  Click Next then put in and click BACs the is ,

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1. Go to From the payer account (either Landlord landlord or Tenant

On the

tenant):

From a landlord record:

  • right-click Payments and select Credit Note (For tenants right  

From a tenant record:

  • right-click Raise Invoice and select Credit Note)


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To find a paid credit note

:

  • Click Filters and untick Only show outstanding invoices
  •  

    This will show all invoices ever created against the account


  • Tick next to the invoice that needs to be credited
  • and click Next 

  • Enter a reason for the credit


  • Click Finish


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If payment has been made to the supplier past the point of

BACS and Cheques Run

:

  • An option to recover supplier payments is offered


  • As the payer is credited the funds straight away that can be paid out elsewhere from client account funds, the system will hold back the credited amount from a future payment to the same supplier if recover is selected


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Example scenario

:

  • £69.60 is set to recover
  • a future works order to the same supplier is raised, costing £80.00 and paid
  • the system will only pay out £10.40 to the supplier while the £69.60 is recovered back in to the client account

Selecting not to recover the supplier payment is dependent on the supplier repaying the funds back to you


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