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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAEall regions

Bank details can be entered against individual tenants, as outlined below


1. Access Tenant screen

From the tenancy: 

  • Click the tenant name

    The Tenant screen is displayed, see step 2


2. Access Bank Details screen

From the Tenant screen:

  • In Bank A/C, click Enter

    The Bank Details screen is displayed, see step 3



3. Enter bank details

In the Bank Details screen:

  • Enter bank details

  • Select Payment method
    e.g. BACS

  • Payment Reference should be completed if the bank requires a specific reference to be given to allocate funds

    If your system is set to group tenant payments, ticking the Do not group payments option will result in this setting overriding the system setting for the current tenant

  • Click Save



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Bank details can be entered against individual tenants