Versions Compared

Old Version 11

changes.mady.by.user Fiona Hardy

Saved on

compared with

New Version 12

changes.mady.by.user Fiona Hardy

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Info

This guide has been reviewed against our global client base and classed as relevant to all regions

A configuration option is available to allow a Right to Rent ID check to be logged separately to a standard ID check

To enable this configuration option, click here

...

 to contact Reapit Support

For more information on using identity check functionality, click here

1. Logging a Right to Rent (RTR) ID check

From an applicant, vendor, tenant, landlord or contact screen:

  • Click Identity Check
    The ID Checks screen is displayed

  • Click Add New and select New Right to Rent check

...

  • Image Added

  • Enter the required details for the check
    The details required for the check are dependent on configuration

...

  • Image Added

  • Select relevant Right to Rent reason, options are:
    Permanent right to reside, Time limited right to reside, No right to reside

  • Click Save
    The new check and its status is displayed on the left side of the screen

...

  • Image Added

2. Reporting on RTR checks

Reporting on RTR ID check information can be carried out, where configured

From the main menu:

...

  • Click Reports and select Power Reports

  • Change the report type to Contact and enter any required criteria, such as Active and/or Office, as shown below

  • From Linked Records, click ID Check

...

  • Image Added

  • Select the RTR criteria to report on
    The fields highlighted below allow you to report on contacts with a specific RTR status and/or where the entered RTR check is due to expire

...

  • Image Added
Info

RTR ID check functionality requires the ID expiry functionality to be enabled too

When enabled, the panel on the left of the Identity Check screen is displayed (displaying information regarding current ID, plus ID that needs checking and ID that is due to/has expired and/or failed) along with the option to Add New and select the ID type being logged

Filter by label (Content by label)
showLabelsfalse
max5
spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@a45
sortmodified
showSpacefalse

...

reversetrue
typepage
cqllabel = "compliance" and type = "page" and space = "RW"
labels12_137 12_137-sales-lettings-rnote compliance
Excerpt
hiddentrue

Configuration option which allows a Right to Rent ID check to be logged separately to a standard ID check