Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

See sections below for Golden Rules whenon:

Table of Contents
maxLevel2
minLevel2

...

Expand
titleAdd journal notes

A journal entry must be entered whenever a conversation has taken place with the applicant

1. Add journal entry

From the Activity Feed section:

  • Click (plus) 

  • Select Create journal entry

Image RemovedImage Added

2. Enter details

  • Enter text

    Once saved, journal entries are non-editable

  • Click Accept



Image RemovedImage Added

3. Update last/next call dates

A prompt to update the last/next call dates is displayed

See the following sections for more information on how the last & next call dates work

Image RemovedImage Added


Expand
titleNext call date and archive settings

The Next call date and Archive field should be checked and kept up to date

Next call

After entering a journal note, a prompt will be displayed to update the Last/next call dates (see previous section); this results in the applicant appearing in the Organiser screen on the next call date as a reminder to call the applicant again (in the Applicants to call section, see following section on the Organiser)

The next call date can also be entered manually - think of this as your 1-31 follow-up system

Archive in x weeks

This field is normally set to 12 weeks when the applicant is first registered and reduces each week that they are on the system

Once they reach 0 weeks, the applicant will appear on the Organiser in the Applicants to remove section and will remain there until they are archived (by you) or given another period of time on the system - this is done by highlighting the existing number and over-typing with the updated number of weeks (also determined by you)

The same process applies when the revised number of weeks reaches 0

Checking and updating this section each time a journal entry is added will avoid applicants falling into the Applicants to Remove section

...

Expand
titleCheck for duplicates

When entering a new property or booking a market appraisal, always check for duplicates prior to adding

1. Search database

Using Universal Search is recommended, as this searches the whole of your Reapit database e.g. applicants, vendors, landlords, contact records, etc.

From the main menu:

  • Click Universal Search 
    Magnifying glass top left of main menu

  • Enter the first line of the address or postcode, click the search icon or press enter

  • A list of matching records are shown, click to view the record on the right

2. Add new

If the required property/vendor/landlord is found - see 2a

If not found, add a new record, as follows

At the bottom of the main menu:

  • Click Add New

  • Select New Property and select Sales or Lettings/Rentals, as appropriate

Image RemovedImage Added
Info

You may be presented with a further check on email/phone number to double-check the vendor/landlord doesn’t already have a contact record on the system

2a. Required contact already on system?

If they have a current property record:

  • Open the property record and work through the following sections to check all required data is entered

If they do not have a property record:

  • Open their contact record

  • In the bottom right section, the Activity section displays the contact's current roles

  • Click (plus) and select Sales or Lettings/Rentals Property, as required

A new property record will be created, using details already entered from the contact record

Info

Every person added to the system is given a contact record - this holds all universal information for that person, such as their name, contact details, address, marketing consent information

Expand
titleMarket appraisal - essential data to enter

After adding and saving a new market appraisal property record

1. Add MA appointment to the diary

The market appraisal appointment should be added to the Reapit diary

  • Click the MA button
    While the property is at MA status, an MA button is displayed at the top of the screen

  • Complete the appointment details

  • Click Save & Exit to add the appointment to the diary

Image RemovedImage RemovedImage AddedImage Added

2. Sales property only - enter Financial information

After the MA appointment

From the property record: 

  • Click Financial 

  • Enter

    • Recommended Price

    • Market Appraisal Price

    • Vendor Estimate Price

3. Next call date

Ensure the market appraisal property always has a valid/future Next call date 

This ensures the property is kept in the list of Vendors/Landlords to Call on the Organiser

See following sections for more information on next call dates

...

Expand
titleAdd journal notes

A journal entry must be entered whenever a conversation has taken place with the vendor/landlord

1. Add journal entry

From the Activity Feed section:

  • Click (plus) icon

  • Select Create journal entry


2. Enter details

  • Enter text

    Once saved, journal entries are non-editable

  • Click Accept



Image RemovedImage Added

3. Update last/next call dates

A prompt to update the last/next call dates is displayed

  • After entering a journal note, a prompt will be displayed to update the Last/next call dates

    This results in the property appearing in the Organiser screen on the next call date as a reminder to call the vendor/landlord again (in Vendors/Landlords to call – see next section)

  • The Next call date can also be entered manually on the property screen

    Think of this as your 1-31 follow-up system

Image RemovedImage Added

Expand
titleUse the Organiser to manage your vendors/landlords

Use the Organiser to check for Vendors/Landlords to Call

Vendors/Landlords to Call are usually shown in a To-do List panel on the Power Organiser

...