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Info

This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAEall regions

For clients with large databases, especially large volumes of archived data, they may find that searching from the main menu bar results in performance issues with their Reapit software.

To overcome this, a configuration option is available that switches off archive searching for applicants/properties/contacts from the main menu. Archive searching will still be available, but only when a user chooses to do this.Contact Reapit Support to enable.

To enable this configuration option, contact Reapit Support 


1. Searching for applicants/properties/contacts

  • When using the main menu for searching for any/all* of the above record types, no archive searching will be carried out

  • This means that archived records will not be shown in this menu

    * See note on Configuration settings below

2. Searching for archived
applicants/properties/contacts

To search the archive, after carrying out a search:

  • Click Advanced Search at the bottom of the menu bar (as shown in step 1)
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  • Select Sales/Lettings, where needed

  • Tick Archive



Info
titleConfiguration settings

Configuration Configuration for this feature is is available for one, two or all of the following record types: applicants, properties or contacts


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Related issues

Configuration option that switches off archive searching for applicants/properties/contacts from the AgencyCloud main menu - useful for clients with large databases