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This guide has been reviewed against our global client base and classed as relevant to all regions

A configuration option is available which prevents a property reaching exchange status when sales progression tasks have not been completed

To enable this configuration option, click here to contact Reapit Support

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This configuration is dependent on use of the Advanced Sales Progression screen (shown in step 1 below)

1.  Complete sales progression milestones

From the Offers screen:

  • Select the relevant offer and click Sales progress
    The Offer and Sales Progress screen is displayed

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2. Attempting exchange when sales progression checks are incomplete

When sales progression checks are incomplete, changing the Property Status to Exchanged will result in the following:

  • An Information prompt will be displayed, click OK

    Return to the sales progress screen and ensure the required options are complete

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Dependent on the checks outstanding, it may be possible to change a property status to exchanged but, on attempting to complete the exchange wizard, the prompt above will be displayed again

3. Override option

Security configuration can be set-up for authorised users to override the sales progression check requirements (contact Reapit Support to request this)

When this override is in place:

  • Attempting the same process outlined in step 2 will display a prompt, click Yes to continue

    When marking a property as exchanged with incomplete sales progression checks, this is

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  • flagged in the property journal against the Sales Status to Exchanged entry 

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Configuration option which prevents a property reaching exchange status when sales progression tasks have not been completed