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This guide has been reviewed against our global client base and classed as relevant all regions |
Where payments are to be made by Direct Debit, these are set up by unit and are processed within the Daily Accounts Processes menu
For information on how to setup Direct Debit payments, click here
1. Access option from main menu & select client account From the main menu: Click Estate
Select Daily Accounts Processes
Click Process Direct Debits
Select the appropriate client account from the list and click Accept
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2. Process Direct Debit payments Leaseholders who are due to be charged will be displayed If you don’t need to charge any particular leaseholder, un-tick entries to remove them from the run  Image Removed Image AddedOn opening, the Display mode is To process, meaning details are shown of all Direct Debits payments which are either pending creation, collection, resubmission or cancellation, as indicated in the Action column
Save file to allows you to choose where to save the Direct Debits file
This must be set before processing
The Action column indicates what will be done for the selected payment(s) when Process is clicked Where a Direct Debit payment can be taken, entries are displayed in the Action column as Collect If the status is Pending Setup, the Action column will be displayed as Create - in this case, click Process to create the instruction to allow collection to begin
Click Process to create the Direct Debits file
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3. Saved files Direct debit files are automatically saved In Display mode, select Report
Right-click over an entry for further options (shown right)
Double-click to open the file
Right-click over grid headings for other options, such as Export to Microsoft Excel Spreadsheet
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