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From main menu:

  • Click user name/office

  • Select Configuration and click Setup Sources/Position/Feedback

  • The Setup Sources/Position/Feedback screen will be displayed

Source of enquiry & advertising

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Info

A source of enquiry can be entered on an applicant, vendor, landlord & contact record and used to report on to identify trends

A source option can also be identified as an advertising publication - this allows adverts to be logged against the publication

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From the Setup Sources/Position/Feedback screen:

  • Ensure Source of enquiry/advertising option is selected (top left)

To add new options:

  • Click the Add button
    This action clears the right side of the screen, ready to add a new option

To edit an existing option:

  • Select the option on the left

  • Make changes on the right

  • Click Save

The following settings are available:

Code

Enter a unique code for this source, see examples above

Associated Records

Available once saved

Displays a list showing where the source is currently set on each record type (i.e. by lettings/sales applicant, vendor or landlord)

Name

Enter the name of the source/advertising publication

Advertising Publication

Tick this option if the source is also an advertising publication
This will add the source to the publications list for logging adverts

Frequency
Weekly on, Monthly, Other

If this source is also an advertising publication (see above), select the frequency for the publication

Ad Sizes

If this source is also an advertising publication (see above), ensure the correct sizes for this publication are entered in this field (comma separated) - default sizes are automatically entered but can be removed

Department

If the source needs to be made exclusive to one/more Department, select Department(s) here - if not, leave blank

Office

If the source need to be made exclusive to one/more offices, select office name(s) here - if not, leave blank

Office name(s) should be entered if you want this source to appear in the initial Source list for the office (i.e. without having to click Show more in the Source menu to view it)

Applicant status

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Info

Applicant status options are set within the Applicant Status field (click Status on applicant screen to view screen) - setting a status on an applicant allows you to search for and report on applicants depending on their buying/renting status

Default Applicant Status options are General, Hot, Cold, Single Property Enquiry, Former Single Enquiry

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