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This guide has been reviewed against our global client base and classed as relevant to all regions

When rejecting an invoice, a task can be automatically triggered - it can be configured to send to a particular person related to the property, e.g. the property manager

This option needs to be enabled

...

, click here to contact Reapit Support

After rejecting an invoice and entering the rejection reason:

  • A new task is generated

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  • Image Added

  • The task is automatically completed with the main information entered, including the Send to field populated and the Associated Records (i.e. tenancy, property and landlord details) entered

    Make any additions/amendments as required

  • Click Send

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Configuration option to ensure that when an invoice is rejected, a task is automatically triggered