Page Comparison

1. Withdraw the offer

From the Offers screen:

• Select the offer

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• Change the offer Status to Withdrawn

2. Select the reason

• Click the link beside Reason 
  
  The list of predefined reasons are displayed
  

• Select the relevant reason
  

• Enter any extra notes in Comment 
  

• Click Accept
  

2a. Withdrawal details

Once logged, withdrawal details can be viewed in the Offers screen

• Right-click over the withdrawn offer and select Withdrawal details

3. Reporting

From the main menu:

• Click Reports and select Power Reports

• Select a report type of Offer Report

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• Click Withdrawal reason then select which reasons to report on

• Select any other required criteria for the report

• Click Run Report

You can also add a Withdrawal Reason column to your report results grid

From the results grid:

• Right-click over a grid heading

• Hover over Pick columns and click More

• Scroll to the bottom of the list, tick Withdrawal Reason and click Accept

• Right-click over a grid heading again and click Save grid layout
  The column will now be displayed for all offer reports run