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This guide has been reviewed against our global client base and classed as relevant to all regions

From AgencyCloud version 12.137+, a new credit note type of Non Recoverable is available


From the Credit Note screen, after selecting the invoice(s) to credit against, enter credit note details:

  • In Type, select Non Recoverable
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This credit note type acts in the same way as selecting the type Write off/bad debt



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From AgencyCloud 12.137+, a new credit note type of Non Recoverable is available