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This guide has been reviewed against our global client base and classed as relevant to the following regions: APAC APAC only

An option to control the rent paid to date when applying a credit note is available

This caters for the situation where you are you are applying a credit note as a correction to reduce the amount due - for example, if such as when a tenant has vacated part way through a rent period, for example


Raise credit note

Raise credit note against a tenant invoice, as usual

When entering the Credit Note details:

  • Update rent paid to date tick box option is offered
    This option will be ticked by default but can be un-ticked if you are applying a credit note as a correction to reduce the amount due
  • Click Finish and click to confirm, when prompted

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Option to control the rent paid to date when applying a credit note