Page Comparison

1. Access Manage Direct Debits

From the tenancy:

• In the Accounts Functions panel (bottom right), click Manage Direct Debits

  The Manage Direct Debits screen is displayed
  

• Click Create new Direct Debit instruction

2. Complete details for new DD instruction

• Reference, Collection Amount and Frequency are
  automatically entered but can be altered, as required
  

• Complete the First Collection and bank account information in A/C Details
  

• Click Send Direct Debit Mandate and, where applicable, choose the appropriate template to create the mandate
  The Mandate will be displayed on screen

3. Mandate sent

• The Mandate Sent date will be automatically entered

  The journal keeps a log of key Direct Debit activity

To send another mandate:

• Click Options and select Resend Direct Debit Mandate

  The option to Cancel new Direct Debit instruction is also available from this menu

4. Mandate received

When the Direct Debit Mandate has been received:

• From the screen shown in step 3, click Mark Direct Debit Mandate as received

  The option to Send Advance Notice is made available
  

• Click Send Advance Notice option

  The status is updated to Pending Notice
  

• Where applicable, choose the appropriate template to create the notice
  

  The notice letter will be displayed on screen

5. Create instruction sent to queue

• The status is updated as Create instruction sent to queue
  

• The instruction will now show in the Manage Direct Debits screen as Pending
  See later Manage Direct Debits Screen section
  

• The Advance Notice Sent date is automatically logged and the option to Resend the Advance Notice is also made available

1. Access Manage Direct Debits

From the tenancy:

• In the Accounts Functions panel (bottom right), click Manage Direct Debits

  The Manage Direct Debits screen is displayed
  

• Click Enter details of existing Direct Debit instruction

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Manage Direct Debits screen

The Manage Direct Debits screen displays all Direct Debits which are due to be processed

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1. Access Manage Direct Debits screen From the Lettings/Rentals main menu: Click Daily Accounts Processes and select Process Direct Debits The Manage Direct Debits screen is displayed

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2. Create Direct Debits file From the Manage Direct Debits screen:  The Action column shows the status of the Direct Debit This can be changed, if required Save file to allows you to choose where to save the Direct Debits file Click Process to create the file Direct debit files are automatically saved Image Modified ... Tip On opening ... the Display mode is set as To process This means details of all Direct Debits payments pending creation, collection, resubmission or cancellation are shown 3. Report option Previously processed Direct Debits can be viewed via the Report option From the Manage Direct Debits screen: Switch the Display mode to Report Image Modified Right-clicking over the file gives further options, shown above Double-click to open the file Right-clicking over the grid headings gives such option as to export the file to an Excel spreadsheet Receipts from Statement The Direct Debits file can be imported into the system via the Import receipts from Bank Statement option ... From the Lettings/Rentals main menu: Click Daily Accounts Processes and select Import Receipts from Bank Statement Image Modified Import Receipts from Bank Statement allows you to allocate the Direct Debit payments against the direct debit transactions Image Modified Related articles Filter by label (Content by label) showLabels false max 5 spaces com.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@a45 sort modified showSpace false reverse true type page cql label = "directdebit" and type = "page" and space = "RW" labels directdebit ... General Content Integrations {"serverDuration": 782, "requestCorrelationId": "faf876c1c6014802be718d0205dc6d12"}