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Pre-AgencyCloud 12.151, alerts could only be created from a contact record, as outlined here - this functionality is still in place

Tenancy alerts are One tenancy alert can be added - a tenancy alert is added in addition to contact alerts - contact alerts show on the contact record Activity Feed plus all role records the contact hasany other types of alert currently in place

Tip

In future releases of AgencyCloudAgencyCloud 12.152+, alert functionality will be is further extended to allow applicant and property alerts to be created

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