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This page outlines how you can carry out user management without the need to log a request through Reapit Support - with access to the Setup Negotiators configuration optionNegotiator and User Setup screen, you can amend user information, add new users, remove existing users and transfer data from one user to another

A key contact can request access to the Negotiator and User Setup Negotiators screen by contacting Reapit Support, click here to request this

a. Accessing Configuration, Setup Negotiators option
Note

Before making any changes to your AgencyCloud configuration, ensure you have read through the guidance provided - any changes made by you that impact the operation of AgencyCloud may incur a charge to rectify

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This guide covers:

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How to access the Negotiator and User Setup screen

1. Access

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system menu

From main menu:

  • Click user name/office

  • Select Configuration and click Setup Negotiators

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  • The Negotiator and User Setup screen is displayed, see next step

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2. Negotiator and User Setup screen

  • The Negotiator and User Setup screen is displayed

  • All active and inactive users are listed on the left side, with the selected user details shown on the right

Tip

For information on how to use this screen, see sections

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below

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Add a new user

From the Negotiator and User Setup screen

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:

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1. Add new user details

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  • Click the Add button (top left)
    This action clears the right side of the screen, ready to add the new user details

  • Enter the following details, an asterisk* denotes required information

    • Code*: enter a 3 or 4 digit unique code, often based on user initials, e.g. TMS, TMS1

    • Name*: the user’s first and last name, e.g. Tim Smith

    • Office*: select the office the user is associated with

    • Contact*: enter the user’s email address, this is an essential task as it ensures the user’s login will function correctly (contact numbers can also be entered, but this is optional)

    • Job Title: used for information purposes across the system, can be inserted in letters/emails

    • Letter Name: useful if a more formal sign-off is to be used in letters/emails generated within the system, e.g. Timothy M Smith, RICS

    • Login: N/A, leave blank

    • Password*: enter a unique password for this user which must contain a minimum on 6 characters

    • Image: upload the user’s photograph (which is then used on the main menu/Organiser)

Tip

Once logged in, users can add their own image and use the

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update/edit my details screen
to manage their Letter Name, Job Title, Password and Contact details, for more information, use this guide: Change personal details (edit my details)

2. Save new user & add to SUMS

  • Click Save, the following prompt will be displayed, click Yes

On screen shown in step 1:

  • Click Save (top right)

If prompted to add user to SUMS:

  • Click Yes

3. Enter

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credentials

In the

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Confirm Credentials screen

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:

  • Enter the E-mail address and Password you use to log into

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  • AgencyCloud and click Accept

  • A message will be displayed to confirm adding the user has been successful

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  • Before exiting the Negotiator and User Setup screen, click the Advanced tab - see next section

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Note

If an error is displayed, contact Reapit Support

4. Advanced section

On the Advanced tab, extra features and functions can be added for the selected user:

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  • Template editor:

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  • when ticked, the user will be given access to the Letter Template Editor, an inbuilt tool for adding/editing letter templates used across

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  • - users

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  • can also change this themselves via

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  • the update/edit my details screen - for more information, use this guide:
    Change personal details (edit my details)

  • Organiser, Enable internet registrations functionality: when ticked, allows portal enquiries to be accessible by this user via the Internet Registrations

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  • (top right)

Remove an existing user

From the Negotiator and User Setup screen

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:

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1. Select user

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  • Locate the user to be removed, select when found

  • Tick Negotiator is inactive (top right

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  • , beside user Code)

  • Click Save

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2. Enter

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credentials

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In the Confirm Credentials screen

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:

  • Enter the E-mail address and Password you use to log into

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  • AgencyCloud and click Accept

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  • A message will be displayed to confirm adding the user has been successful

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Transfer data from one user to another

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Info

Useful for staff leavers and when staff members change roles.

From the Negotiator and User Setup screen

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:

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1. Select the user to transfer data from

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  • On left side of screen, select user to transfer the data from

  • Click Transfer (top left)

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2. Select the user receiving the records

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  • Tick beside the user who is to receive the transferred records

  • Click Select

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3. Select records

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  • Choose which record types should be transferred - choose between:
    i. All records
    OR
    ii. Individual records

    See sections 3i & 3ii below

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Info

In all cases, archived records will not be transferred

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3i. All records

In the screen shown in step 3 above:

  • Choosing All records transfers each record type with no further options given

  • Click Accept to start the transfer process

Confirmation messages are displayed at each stage allowing you to choose Yes/No to confirm the transfer

3ii. Individual records

If the records to be transferred need to be shared across a number of existing users, individual record types should be selected

In the screen shown in step 3 above:

  • Select a record type and click Accept
    The records to be transferred will be displayed in a grid

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  • Use the tick box to the left of the record to select which records are to be transferred to the selected user
    To aid selection, column headings can be clicked for usual grid sorting/filtering options and use the top left tick box to de-select all records

  • Click Exit to start the transfer process
    Repeat as needed for each record type to be transferred to this user, then repeat the whole process for each negotiator to transfer data to

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When given access to the Negotiator and User Setup Negotiators screen, it is possible to amend user information, add new users, remove existing users and transfer data from one user to another

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