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This guide has been reviewed against our global client base and classed as relevant to all regions |
The Letter Template Editor is an inbuilt tool to assist in managing new and existing letter templates for use in AgencyCloud, access to this application within a company is usually limited
Letter templates are created in Microsoft Word and use merge codes/fields - these fields instruct the template to take the required information from AgencyCloud
1. Accessing the Letter Template Editor From the main menu, click on your name/office (top left)
Click Tools then select Letter Template Editor
The Letter Template Editor screen will toolbatwill open (usually to the left of your desktop), as shown below
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2. Letter Template Editor screen Options toolbar Letter Template Editor toolbar options include: Create a new template Opens a blank Word document, allowing a new template to be created from scratch
Convert an existing document to an AgencyCloud template Allows a document , that has been created outside of AgencyCloud , to be added to the system as a template
Edit an existing AgencyCloud template Use this option to edit an already existing AgencyCloud template
Select the required option and click Proceed
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3. Carry out work on template Your new/existing template will be displayed as a Word document to the right of the toolbar Use Word document (on right) to set up your template as required Add required text and use the Use toolbar on left to add the required merge fields/codes to the Word document
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4. Configure preview & preview changes before distributing template (functionality available from AgencyCloud 12.156+) When your template is complete, from 12.156+ it can be previewed before distributing to your AgencyCloud users - to allow the template to be tested, choose up to 3 role types to be merged into it via the Configure Preview function For example, if testing a new market appraisal appointment letter, select a property record to test with From the bottom left of the toolbar: Click Configure Preview Use the Preview Template Configuration screen to select up to 3 roles from Applicant, Property, Landlord, Contact and Tenancy:
Preview the letter: From the bottom left of the toolbar, click Preview A new screen will open in Word (in preview mode) When the content of the template has been checked, the preview screen can be closed This allows you to return to the main screen (seen above) to carry out further work or to save/distribute the template, see next step
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5. Distributing the new/edited template At the bottom of the Letter Template Editor toolbar: Click Distribute Template The Save file as window is displayed In the Change folder menu, select the appropriate option to ensure the letter is saved to the right location Enter a File Name for the letter and click Save See 5a belowfor information on saving within categories
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5a. Using letter categories You may notice your letter templates are organised into categories - for example: Applicant, Appointment, Contact etc. Image RemovedImage AddedTo distribute a letter to the letter template folders, add the folder name at the beginning of the File Name followed by a semicolon (;) If it is a property brochure template, add Details to the end of the file name For example: Applicant;File Name Appointment;File Name Contact;File Name For a brochure: File Name Details
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This page outlines how to use the Letter Template Editor (LTE) - an inbuilt tool to assist in managing new and existing letter templates for use in AgencyCloud |