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Note

Before making changes to AgencyCloud configuration, the guidance provided on this page should be read thoroughly - any changes made to configuration that impact the operation of AgencyCloud may incur a charge to rectify

This guide covers:

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Areas overview

Areas work in a hierarchy and are usually configured to 3 levels, for example:

Level 

Terminology

Example

3

Super Group

County

2

Group

Town

1

Area

Suburb

These are then used against properties to drive matching - your areas will have been set up as part of your project deployment of AgencyCloud in line with your requirements

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Points to consider before adding areas

It is recommended that the following points are considered before changing/adding areas:

Lowest Level (L1) Area

The lowest level of area, normally represented by the first 4 digits of the postcode that covers that area

Ensure you have considered which postcodes you require

Mid Level (L2) Group

Each area (L1) can be linked to a Mid Level Group - this is manual

It is recommended that you make a note of this mapping outside of AgencyCloud

Top Level (L3) Group

As above - it is not possible to link a L2 Group to a L3 Group

The association is directly created by linking the L1 Area

As an example, you might find it useful to create a table similar to this to work from when applying changes:

Area Name

Postcodes

Group includes

L3 Group = Big County

Big Suburb 1

NW1,NW2

Big County, Big Town

L2 Groups = Big Town, Smaller Town

Big Suburb 2

NW3,NW4

Big County, Big Town

Smaller Suburb 1

TW1,TW2

Big County, Smaller Town

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Set up areas using postcodes or geocodes

1. Access Area Setup screen

  • Click your user name / office / picture at the top of the main menu to view the System menu

  • Click Configuration and select Setup Areas

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2. Area Setup screen

The Area Setup screen shows all areas currently set up - use the Filter options to choose which areas to view

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  • Click the Add buttonThis action displays the Add/Edit Area screen shown belowImage Removed

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  • Depending on your configuration

    • If using postcode areas, see section 3

    • If using geocode areas, see skip to section 4

3. AddingAdd/editing edit areas using postcodes 

Name

Enter name of area as you wish it to appear to users

Level

Set to 1 (lowest level)

Code

Define your own unique key for the area 
e.g. Aberford could be ABE

Related Departments

Limit use of the area to specific departments - click Select to pick from your department list

Related Offices

Limit use of the area to specific offices - click Select to pick from your office list

Portal region

Specific to some overseas portals - not in general use

Enter comma separated list of postcodes

Enter postcodes to be used in this area in the following format:
LS1,LS2,LS3 (for example)

  • Adding level 2 or 3 areas (see Overview notes above)
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Name

Enter name of area as you wish it to appear to users

Level

Set to 2 (or 3, if 2 already added)

Code

Define your own unique key for the area 
e.g. Leeds North could be LEN

Select areas in this group

Double-click areas to add to this higher level group - this selects them and moves them to the right of the screen

4. Adding/editing areas using geocodes

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Name

Enter name of area as you wish it to appear to users

Level

Set to 1 (lowest level)

Code

Define your own unique key for the area 
e.g. Aberford could be ABE

Drawing an area

  • Tick Edit on map

  • Use the + and - buttons to zoom in/out of map
    Cursor will change to cross hair (+)

  • Position cursor at start position on map and click

  • Move to next position to create line and click again

  • Repeat until the desired area is drawn and joined up

  • Once created, lines can be dragged to the desired shape/coverage

5. Save changes

  • Click Accept to save changes 

  • Log-out and back in for the changes to take effect

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