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A configuration option is available which that allows a status to be set on tenant arrears

The arrears status set can be displayed in a column on the arrears screen - allowing grid functions to be used to easily sort tenants in arrears according to their arrears status

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1. Add arrears status

From main menu, click Lettings/Rentals and select Chase Arrears:

  • Ensure grid is set to show Tenants arrears (top right)

  • Right-click over the required tenant arrears and select Set arrears status
    Options offered depend on business requirements (as set in configurationand are setup by Reapit Support)

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2. View arrears status DOES COLUMN SHOW ONCE CONFIG IS SET? FIRST SECTION MIGHT NOT APPLY

From arrears screen:

  • Ensure grid is set to show Tenants arrears (top right)

  • Right-click over the column headings, select Pick columns and click Payment Plan Arrears Status

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  • The new column is added to the far right side of the grid - click and drag the column heading to the desired position

  • Right-click over the column headings again and click Save grid layout

  • The column will now show when using this type of the arrears grid again - grid functions can be used to sort or filter by content

    • To sort the list, click the column heading

    • To filter or group the list, hover over the right of the column heading and click the arrow

3. Clear status??? DOES THIS APPLY?????

When a payment plan flag is set to Yes or In Negotiation, it can be cleared

From arrears screen:

  • Ensure grid is set to show Tenants arrears (top right)

  • Right-click over the tenant arrears and select Clear payment plan

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Tip

For more information on using the arrears screen, click here:
Chase arrears (report on tenant or landlord debt)

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Excerpt
hiddentrue

Configuration option allows to allow a status to be set on tenant arrears

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