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This guide has been reviewed against our global client base and classed as relevant to all regions

Unapproved From AgencyCloud 12.132, unapproved suppliers can no longer be added to a works orderThis feature is dependent on your system being set-up to require approval when adding suppliers - for further details on this, see section at the bottom of this article

If attempting to add an unapproved supplier to a works order, this message :

  • A prompt will be displayed

:
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This applies wherever applies wherever an unapproved supplier is added to a works order, including when:

  • Adding contractor quotes to a works order

  • Booking works orders in bulk (often done via the Property Management panel of the Organiser)

...

Tip

This feature is dependent on your system

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being set-up to require approval

...

  • The supplier is automatically classed as Unapproved

  • Click the Supplier link and select Approve Supplier Detail
    When using the Search Companies screen to search for Suppliers, unapproved suppliers are not shown in the list (unless the Type setting is changed to All)

when adding suppliers

For more information on supplier approval, click here:
Approve supplier and/or bank details - configuration option

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An option is available to require approval when adding suppliers - when this configuration is in place, unapproved suppliers can no longer be Configuration option which prevents unapproved suppliers being added to works orders