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The workflows specified below are standard workflow which are now enabled as standard for Agency Edition and Enterprise customers*

Tip

Workflow needs to be set-up and configured by Reapit Support - click here to request this

Any request for configuration requires authorisation from your company’s key contact and may be chargeable

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Workflow name

Workflow action

1

Confirmation of appointment email

  • When an appointment is confirmed, a confirmation email is generated to be sent to the vendor/landlord and the applicant

2

Viewing feedback email

  • When completing viewing feedback, an email is generated which can be amended before sending to vendor/landlord

3

Offer letter email

  • When an offer is entered, an email containing all details of it is generated for the applicant and vendor/landlord

4

Viewing cancellation email

  • When a viewing appointment is cancelled, an email is generated for the vendor/landlord to confirm the cancelled appointment

5

Exchange confirmation email

  • When a property exchanges, an email is generated to be sent to the vendor and buyer

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