Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • Log a ticket

  • View open tickets (and search completed)

  • Search the Knowledge Base

To see the portal in action, watch this video:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width640px
urlhttps://www.youtube.com/watch?v=BHuQjqMQXYk
height480px

This page contains details on (click a link to skip to a section):

...

Tip

The Reapit Knowledge Base contains a vast library of product guides, use the search field to look for specific content

From the Service Desk Portal home page:

  • Enter your search text into the field labelled How do I... 
    A list of relevant articles will be displayed

  • Or, click the Knowledge Base link below to browse the Knowledge Base index
    This opens in a new window

To see the portal in action, watch this video:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width640px
urlhttps://www.youtube.com/watch?v=BHuQjqMQXYk
height480px

Filter by label (Content by label)
showLabelsfalse
max5
spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@a45
sortmodified
showSpacefalse
reversetrue
typepage
cqllabel = "servicedeskportal" and type = "page" and space = "RW"
labelsinfo servicedeskportal
Excerpt
hiddentrue

This page contains information on how to sign-up for a new a Service Desk Portal account, then how to access and use the portal, plus how to log a ticket and access open tickets