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1. Postcode check

If the applicant’s postcode is not within the selling area of your office, a vendor referral may be generated depending on the outcome of check 2, see next step

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2. Selling Position & Buying Position check

Whether a referral is made is dependent on the options chosen in the Applicant Status screen

To display the Applicant Status screen:

  • Click the link beside Status 

  • See 2a for details on the Applicant Status screen

Info

Right-click over the Status field to quickly enable options

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title2a. Applicant Status screen

Complete the Applicant Status screen as far as possible

If the applicant’s A Selling Position is set to any of the options below , will prevent a referral will be from being generated:

- Selling with us

- Selling with other agent

- Selling privately

- Not yet on marketRenting

A Buying Position set to any of the below will prevent a referral from being generated:

- First time buyer

- Nothing to sell

A referral will also be generated if no Selling Position or Buying Position is chosen

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1. Manual send

  • The referral email/task is displayed on screen and needs to be sent manually

  • The referral office address will be automatically entered into the task/email and the applicant details are taken from the applicant record
    This can be added to or edited before sending

Email:

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Task:

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2. Automatic send

Referral emails/tasks can be set-up to send automatically on first save of any qualifying applicant records

Note

Outlook users may see a message to alert that an email is being sent in the background

If this happens tick the box to allow access and click Yes - the referral email will then be sent

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