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1. Add new user details

  • Click the Add button (top left)
    This action clears the right side of the screen, ready to add the new user details

  • Enter the following details, an asterisk* denotes required information

    • Code*: enter a 3 or 4 digit unique code, often based on user initials, e.g. TMS, TMS1

    • Name*: the user’s first and last name, e.g. Tim Smith

    • Office*: select the office the user is associated with

    • Contact*: enter the user’s email address, this is an essential task as it ensures the user’s login will function correctly (contact numbers can also be entered, but this is optional)

    • Job Title: used for information purposes across the system, can be inserted in letters/emails

    • Letter Name: useful if a more formal sign-off is to be used in letters/emails generated within the system, e.g. Timothy M Smith, RICS

    • Login: N/A, leave blank

    • Password*: enter a unique password for this user which must contain a minimum on 6 characters

    • Image: upload the user’s photograph (which is then used on the main menu/Organiser)

Tip

Once logged in, users can add their own image and use the update/edit my details screen
to manage their Letter Name, Job Title, Password and Contact details, for more information, use this guide: Change personal details (edit my details)

2. Save new user & add to SUMS

On screen shown in step 1:

  • Click Save (top right)

If prompted to add user to SUMS:

  • Click Yes

3. Enter credentials

In the Confirm Credentials screen:

  • Enter the E-mail address and Password you use to log into AgencyCloud and click Accept

  • A message will be displayed to confirm adding the user has been successful

    Before exiting the Negotiator and User Setup screen, click the Advanced tab - see next
    See section 5

Note

If an error is displayed, contact Reapit Support

4. Approvals section

Tip

Available when supplier and/or works order invoice approval/authorisation is enabled - for
For more information, click here: see the following guides:
Supplier invoice authorisation - configuration optionSupplier invoice approval is available from AgencyCloud 12.159+
Works order approval is for future release

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authorisation - configuration option

  • Approval Limit - click set and select the required limit from the drop-down menu
    Limits offered are dependent on configuration

  • Approval Offices - click linkand select the required office(s), or leave blank for all

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Info

Please notify Reapit if If you wish to use supplier invoice approval/authorisation on your system, please notify Reapit Support - as further configuration needs to be set (including the limits to be used) in order for the Approvals section to be available in this screen

5. Advanced section

On the Advanced tab, extra features and functions can be added for the selected user:

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Template editor

: when


When ticked, the user will be given access to the Letter Template Editor, an inbuilt tool for adding/editing letter templates used across AgencyCloud - for more information on using the Letter Template Editor, use this guide:


Using Letter Template Editor to create, edit and distribute letter templates

Screen scaling

: this


This setting affects the screen size for this user - users can also change this themselves via the update/edit my details screen - for more information, use this guide:


Change personal details (edit my details)

Organiser, Enable internet registrations functionality: when ticked, allows portal enquiries to be accessible by this user via the Internet Registrations option on the Organiser - for more information

Internet Reg
When ticked/unticked, enables/disables internet registration functionality for this user via the Organiser
Where internet registrations is configured for your business

Offices
Select which offices the user should receive internet registration leads for - leave blank for all
For more information on internet registrations, click here: Internet Registrations (portal leads)

6. Save changes

From buttons top right:

  • Click Save then click Exit (top right)

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1. Select user

  • Locate the user to be removed, select when found

  • Tick Negotiator is inactive (top right, beside user Code)

  • Click Save

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2. Enter credentials

In If the Confirm Credentials screen is displayed:

  • Enter the E-mail address and Password you use to log into AgencyCloud and click Accept
    A message will be displayed to confirm adding the user has been successful

  • Click Accept

Transfer data from one user to another

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