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From the applicant, vendor, tenant, landlord or contact screen:
1. ID Check icon How the Identity Check icon on the main screen is displayed depends on its current status
Hovering over the Identity Check link will display the current status on screen
The first screen on the right indicates ID has not been checked, whereas the second screen shows the ID has been checked and is valid
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2. Identity Check screen |
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How the ID Check screen appears is dependent on configuration For example, the left side of the screen is only shown when ID expiry functionality is enabled When enabled, this panel displays information regarding current ID, details of ID that needs checking plus ID that is due to/has expired and/or failed |
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3. Adding new ID For Primary ID / Secondary ID: Select the ID type Expiry: click the calendar icon and select the date the ID expires Where document expiry is enabled Depending on configuration (both or either of these options can be enabled) Enter the ID details (e.g. passport number) - not shown below and/or in Document click Upload file to upload an electronic format ID document Click Save Image Modified |
4. Complete ID Check status The status of the ID check process is logged at the top of the screen | Image Modified Tip |
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Once ID is saved as Successful, a Cancelled option is made available |
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5. Reporting ID check information can be reported on using Power Reports |
Image RemovedImage AddedClick Reports, then Power Reports and select the report type of Contact Report Select criteria to narrow down the results returned in the report (for example, select Office and choose which office/s to report on) Click Pick Contact Criteria to return to the options shown below From Linked Records, click ID Check Clicking Contact has id checks offers the option to report on contacts without ID Use the criteria options shown to narrow down the contacts returned
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Criteria options offered depends on configuration settings |
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6. Configuration options ID check functionality offers different configuration options which need to be set up by Reapit Support, click here to contact Reapit Support Available configuration optionsContact and/or company ID can be set to expire after a preset amount of days and, when ID is set to expire, this can be flagged within a specified number of days When entering ID, entering a second form of ID can be enforced ID can be stored as just a text description or a file attachment; or the option to store either can be given Security settings can be put in place to only allow the negotiator who added the ID to view it, permission can also be given to a preset group of users ID can be made read-only once added Available ID type options can be customised More configuration options for compliance/ID are available here: Configuration options (compliance)
All vendor contacts need to have current, successful ID check information added in order to change their property status to For Sale – Available All buyer contacts need to have current, successful ID check information added when marking their offer as accepted Creation of viewings is not permitted for a property where the vendor/landlord doesn't have current, successful ID check information added
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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help |
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How to enter ID checks and report on them, as well as different configuration options available |
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