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This page outlines how you can carry out user management without the need to log a request through Reapit Support - with access to the Negotiator and User Setup screen, you can amend user information, add new users, remove existing users and transfer data from one user to another

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A key contact can request access to the Negotiator and User Setup screen by contacting Reapit Support, click here to request this

Note

Before making any changes to your AgencyCloud configuration, ensure you have read through the relevant guidance provided in this section should be read thoroughly - any changes made by you to configuration that causes an impact the on operation of AgencyCloud may incur a charge to rectify

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1. Add new user details

  • Click the Add button (top left)
    This action clears the right side of the screen, ready to add the new user details

  • Enter the following details, an asterisk* denotes required information

    • Code*: enter a 3 or 4 digit unique code, often based on user initials, e.g. TMS, TMS1 (this can not be changed once saved)

    • Name*: the user’s first and last name, e.g. Tim Smith

    • Office*: select the office the user is associated with

    • Contact*: enter the user’s email address, this is an essential task as it ensures the user’s login will function correctly (contact numbers can also be entered, but this is optional)

    • Job Title: used for information purposes across the system, can be inserted in letters/emails

    • Letter Name: useful if a more formal sign-off is to be used in letters/emails generated within the system, e.g. Timothy M Smith, RICS

    • Login: N/A, leave blank

    • Password*: enter a unique password for this user which must contain a minimum on 6 characters

    • Image: upload the user’s photograph (which is then used on the main menu/Organiser)

Tip

Once logged in, users can add their own image and use the update/edit my details screen
update some of their personal details via the Edit My Details screen - this screen allows them to manage their Letter Name, Job Title, Password and Contact details , - they can also upload their own image - for more information, use this see Knowledge Base guide: Change personal details (edit my details)

2. Save new user & add to SUMS

On screen shown in step 1:

  • Click Save (top right)

If prompted to add user to SUMS:

  • Click Yes

3. Enter credentials

In the Confirm Credentials screen:

  • Enter the E-mail address and Password you use to log into AgencyCloud Reapit and click Accept

  • A message will be displayed to confirm adding the user has been successful

    Before exiting the Negotiator and User Setup screen, click the Advanced tab
    See section 5

Note

If an error is displayed, contact Reapit Support

4. Approvals section

Tip

Available when supplier and/or works order invoice approval/authorisation is enabled
For more information, see the following Knowledge Base guides:
Supplier invoice authorisation - configuration option
Works order authorisation - configuration option

  • Approval Limit - click set and select the required limit from the drop-down menu
    Limits offered are dependent on configuration

  • Approval Offices - click linkand select the required office(s), or leave blank for all

Info

If you wish to use supplier invoice approval/authorisation on your system, please notify Reapit Support - as further configuration needs to be set (including the limits to be used) in order for the Approvals section to be available in this screen

5. Advanced section

On the Advanced tab, extra features and functions can be added for the selected user:

Security Group(s)

Where configured, click Add negotiator to group to add the user to relevant security group(s)
Security groups are managed by Reapit Support

Template editor
When ticked, the user will be given access to the Letter Template Editor, an inbuilt tool for adding/editing letter templates used across AgencyCloud the system - for more information on using the Letter Template Editor, use this see the Knowledge Base guide: Using Letter Template Editor to create, edit and distribute letter templates

Screen scaling
This setting affects the screen size for this user - users can also change this themselves via the update/edit my details screen - for more information, use this see the Knowledge Base guide: Change personal details (edit my details)

Internet Reg
When ticked/unticked, enables/disables internet registration functionality for this user via the Organiser
Where internet registrations is configured for your business

Offices
Select which offices the user should receive internet registration leads for - leave blank for all
For more information on internet registrations, click heresee the Knowledge Base guide: Internet Registrations (portal leads)

6. Save changes

From buttons top right:

  • Click Save then click Exit (top right)

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1. Select user

  • Locate the user to be removed, select when found

  • Tick Negotiator is inactive (top right, beside user Code)

  • Click Save

2. Enter credentials

If the Confirm Credentials screen is displayed:

  • Enter the E-mail address and Password you use to log into AgencyCloudReapit

  • Click Accept

Transfer data from one user to another

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