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To create a new user account, enter the following information:

  • User Name (login name): enter the user namefor the account
    It is recommended to use first name and first letter of the surname - e.g. LukeP

  • Mobile number: enter the user’s mobile number
    This number will be used for verification codes
    Codes are sent when logging in from a new computer/device

  • Email address: enter the user’s email address
    This email address is used to receive the login details when logging in for the first time
    It is also used if/when the password needs to be reset - the new password will be sent to this address

  • Role: select the role permission to assign to the user - choose from Bronze, Silver or Gold
    Diamond should only be applied for the Managera manager/Directordirector/Owner of the business owner

  • Authorised products: select which IRE products the user should have access to

  • Default home page: select the default home page for the user
    This is the page they will see when logging in

  • If you would like to set up a team member to associate with the account:

    • Click Yes – Set up Team Member - see section below Step 2: associate team member

    • If not, click No - Finish - this will create the user and close the wizard

    Step 1 - create new user account.png
Note

A team member association is needed when assigning someone to properties/inspections within the system (a team member association is required in most scenarios)

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