Versions Compared

Version Old Version 1 New Version 2
Changes made by

Fiona Hardy

Fiona Hardy

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Panel
panelIconId1f527
panelIcon:wrench:
panelIconText🔧
bgColor#EAE6FF

No configuration is required for this update - however, being able to ignore a duplicate contact is a configurable option which is granted when enabled to merge duplicate contacts

For more information on how to identify duplicate contacts, including how to ignore and merge contacts, plus related configuration options, click here: Identify & manage duplicate contacts

...

A potential duplicate is identified when at least one phone number and/or email address is detected on more than one contact record - choosing to ignore a duplicate contact prevents the contact record from being offered as an option to be merged

From contact record:

  • Click Merge/Duplicates

    Merge button.pngImage Modified

An Ignorebutton has been added to the Contact Merges & Duplicates screen:

  • Use the tick boxes on the left to choose which duplicates to ignore
    (or use the box top left to select all)

  • Click Ignore

    Contact - ignore duplicates.pngImage Modified

  • Enter the reason for ignoring the duplicated contact details

    Contact - ignore duplicates - reason.pngImage Modified

  • The ignored duplicates are now marked as ignored with the Ignore Reason also displayed

    Contact - ignored duplicates with reason.pngImage Modified
Filter by label (Content by label)
showLabelsfalse
max8
maxCheckboxfalse
sortmodified
showSpacefalse
reversetrue
cqllabel = "contact"

...