Content Comparison

1. Access Tenancy Details

From property record:

• Click the Applicant / Tenant link

  Clicking this link will display the Tenancy screen for the arranging/current tenancy
  
  Arranging tenancy: see next step
  Current tenancy: see step 3

1a: Arranging tenancy

1b: Current tenancy

2. Access applicant details (arranging tenancy)

When a tenancy is arranging, the reference check section is accessed via the applicant screen

From the tenancy, Details tab:

• In the Main Tenant panel, click the name
  The applicant record will be displayed
  

• In the Relationships panel, click  and select References / Guarantors
  The references/guarantors screen will be displayed
  
  Skip to step 4

3. Access tenant details (current tenancy)

When a tenancy is current, the reference check section is accessed via the tenant screen

From the tenancy, Details tab:

• In the Main Tenant panel, click the name
  The tenant screen will be displayed
  
  See next step

4. Ordering a reference check 

From references/guarantors or tenant screen:

• Click Reference Check
  

• Select required option
  

• Click Accept
  

5. Link to Let Alliance

The Let Alliance page will be opened with relevant fields completed as far as possible

• Complete all relevant fields, notably:

  • In Product ensure an option is selected

  • Tick Send Tenant Link

  • Tick Auto Submit Link

• Registration Number refers to company registration number when the applicant is a company

• When all relevant details have been entered, click Submit
  This sends the details to Let Alliance and also sends an email to the tenant
  This informs them that the check is being completed and to also provide additional information which they can submit online

• Click the Exit button to close the page
  The status of an order can be reviewed by clicking the Reference Check link again