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Any advice or guidance that you may require must be raised via the Reapit Service Desk Portal - this directs your query to beyond our standard First Line Service Desk. The Service Desk is not positioned to handle configuration queries / issues that originate from the client directly due to the complexity; all support provided is based on a reasonable endeavours basis only and we do not offer Service Level expectations. The link below is to the form on the Portal - please only use if you are the nominated Self Service Administrator and have a genuine query/issue that you cannot resolve yourself. |
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Before making any changes with your Agency Cloud configuration ensure you have read through the guidance provided and that changes are verified. Correction of changes applied that impact the operation of Agency Cloud may incur a charge for our service team to address. |
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