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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAE

The year start date for budgeting purposes is set on the estate record. A separate financial year start can also be set, as required. The service charge invoicing frequency is also set up on the main site record. 


  • Hovering over the Custom link displays a summary of the custom frequency settings
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  • Clicking the Custom link offers the option to View/Edit the custom frequency settings
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    1. Year start date

    The year start for budgeting purposes is set here

    In Year start:

    • Click the calendar icon and select the date

      Changes to this date are automatically logged in the Activity Feed




    2. Financial year start

    The Financial year start can be set differently to the above year start, if required

    In Financial Year start:

    • Click the calendar icon and select the date

      Leaving this field blank ?????

      Changes to this date are automatically logged in the Activity Feed


    3. Service charge invoice frequency

    A regular frequency setting can be chosen or custom frequencies set-up

    In Service charge invoicing:

    Click the link to choose from Monthly, Quarterly, Half Yearly, Yearly, Custom
    See step 4 for information on adding a custom invoice frequency

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    5. Custom invoice frequency

    Selecting Custom displays the Invoicing Frequency screen:

    Click the + icon to add a frequency
    Select whether the Instalment amounts are Equal or Custom
    If Custom is selected, amounts can be entered and need to add up to the total service charge amount for the site
    Set the Month and Day 
    (plus Amount for Custom instalments)
    for this invoice cycle
    Repeat the above steps until all instalments are added
    Click Accept to save
    Hovering over the Custom link on the main estate record displays the custom frequency settings - see 5a

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    Expand
    title5a. Viewing/editing custom set-up


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