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Where payments are to be made by Direct Debit, these are setup by unit and are processed within the Daily Accounts Processes menu.

For information on how to setup Direct Debit payments, click here

1. Access option from main menu & select client account

From the main menu:

2. Process Direct Debit payments

Leaseholders who are due to be charged will be displayed

If you don’t need to charge any particular leaseholder, un-tick entries to remove them from the run

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The Display mode on opening is To process, meaning details are shown of all Direct Debits payments which are pending creation, collection, resubmission or cancellation

are shown

The Action column shows the status of the Direct Debit, which can be changed if required
If the status is Pending Setup, the Action column will be displayed as Create
Where a Direct Debit payment can be taken, entries are displayed in the Action column as Collect
Save file to allows you to choose where to save the Direct Debits file
This must be set before processing
Click Process to create the file

3. Saved files

Direct debit files are automatically saved

In Display mode, select Report
Double-click opens the file
Right-click gives further options (shown right)
Right-click over grid headings for further options, such as Export to Microsoft Excel Spreadsheet

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