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Tip

Being able to manually override an ID check is a configuration option - for more information, click here: ID check override option - configuration option

From a contact record:

  • Click Identity Check to access the ID Check screen

  • Click the link beside ID Check and choose Identity Check Override

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The ID check can be saved without entering any further detail:

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Note

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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A user with the appropriate permissions who is enabled to log a manual ID check can do so without entering any supporting data

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