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This guide has been reviewed against our global client base and classed as relevant to all regions |
From In AgencyCloud 12.167+, when , two updates have been made relating to holding deposits which affect the initial invoice process & output
1. Raising a holding deposit no longer affects the initial invoice
When raising a holding deposit invoice before the initial invoice has been raised, this no longer affects the process of raising the initial invoice This ensures that a holding deposit fee can be raised before the tenancy starts, without it stopping the initial fee invoice and deposit invoice from being raised (as experienced prior to AgencyCloud 12.167) Prior to this release, in order to work around this issue - the tenancy had to be manually marked as initial invoice not raised - this is no longer required |
2. Invoiced & receipted holding deposit now deducted from initial invoice
When money is being held as a holding deposit, when the tenant’s initial invoice is raised, the holding deposit will be deducted from this invoice  |
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From In AgencyCloud 12.167+, when raising a holding deposit invoice before the initial invoice has been raised, this no longer affects the process of raising the initial invoice, two updates have been made relating to holding deposits which affect the initial invoice process & output |