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Info

This guide has been reviewed against our global client base and classed as relevant to all regions

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A contact alert should be used

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for important information - it is added on the contact record and displayed in the Activity Feed of any role record the contact is associated with (e.g. property, applicant, landlord, tenancy)

1.

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Create contact alert

Open

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the contact record for the person you need to add an alert to

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From Activity Feed

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title1a. Adding the alert

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panel:

  • Click (plus) and select Create contact alert 

In the box displayed, enter your text - see 1a

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  • Enter alert text

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  • Click the cross (top right corner) to save & close the alert

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  • A prompt will be displayed

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  • - click Yes

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2. View

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contact alert

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  • The alert is displayed at the top of the contact Activity Feed

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  • It is also displayed on all other role records that the contact has, see step 3

    The alert will stay in place until it is updated or cleared, see step 4

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3. Alert displayed on other records

The alert will also be shown on any other role that the contact has

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For example - if the contact is a vendor, the alert will be displayed on their property record too

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4. Edit/

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clear alert

Open the contact record for the person you need to edit/remove an alert for:

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Click the cross (top right) to close the alert window then click Yes to save

From contact alert (on any record):

  • Right-click alert for options to Edit alert and Clear alert

    • Edit alert
      Alert text window is displayed, update alert and close window

    • Clear alert
      Prompt is displayed, click Yes

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Info

In addition to the contact alert - tenancy, applicant & property alerts can also be created - see links below

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labelsfeed portal portals attribute attributes department mapping map
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in ( "contact" , "alert" ) and type = "page" and space = "RW"

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Note

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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A contact alert should be used for important information - it is added on the contact record and displayed in the Activity Feed of any role record the contact is associated with (e.g. property, applicant, landlord, tenancy)