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This article provides an overview of how to add or update property areas used within AgencyCloud

There are two methods by which areas are stored:

  • postcode

  • geocode

To move from one method to another requires intervention from Reapit Professional Services - contact your Reapit Customer Success Manager (CSM) if you wish to discuss furtherReapit

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A key contact can request access to the areas screen by contacting Reapit Support, click here to request this

Note

Before making changes to AgencyCloud configuration, the relevant guidance provided on in this page section should be read thoroughly - any changes made to configuration that causes an impact the on operation of AgencyCloud may incur a charge to rectify

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How areas work

Areas work in a hierarchy and are usually configured to 3 levels, for example:

Level 

Terminology

Example

3

Super Group

County

2

Group

Town

1

Area

Suburb

These are then used against properties to drive matching - your areas will have been set up, in line with your requirements, as part of your Reapit project deployment of AgencyCloud in line with your requirements

Points to consider before adding areas

It is recommended that the following points are considered before changing/adding areas:

Lowest Level (L1) Area

The lowest level of area, normally represented by the first 4 digits of the postcode that covers that area

Ensure you have considered which postcodes you require

Mid Level (L2) Group

Each area (L1) can be linked to a Mid Level Group - this is manual

It is recommended that you make a note of this mapping

outside of AgencyCloud

Top Level (L3) Group

As above - it is not possible to link a L2 Group to a L3 Group

The association is directly created by linking the L1 Area

As an example, you might find it useful to create a table similar to this to work from when applying changes:

Area Name

Postcodes

Group includes

L3 Group = Big County

Big Suburb 1

NW1,NW2

Big County, Big Town

L2 Groups = Big Town, Smaller Town

Big Suburb 2

NW3,NW4

Big County, Big Town

Smaller Suburb 1

TW1,TW2

Big County, Smaller Town

Area setup

How you add property areas depends on how your areas are stored - there are two methods by which areas are stored:

  • postcode setup

  • geocode setup

Tip

Moving from from one setup to another requires intervention from Reapit Professional Services

If you wish to discuss further, contact your Reapit Customer Success Manager (CSM) for assistance

Set up areas using

...

postcode setup

1. Access Area Setup screen

From main menu:

  • Click your user name/office

/ picture at the
  • top left of

the
  • main menu

to view the System menu

  • Click Configuration and select Setup Areas

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2. Area Setup screen

The Area Setup screen shows all areas currently set up - use the Filter options to choose which areas to view

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  • Click the Add button

    Image Modified
Depending on your configurationsection
If using postcode areas, see

3

  • If using geocode areas, skip to section 4

  • 3

    . Add/edit areas using postcodes 

    • Adding a level 1 area

    - see Areas overview notes
    • Image Modified

    Name

    Enter name of area as you wish it to appear to users

    Level

    Set to 1 (lowest level)

    Code

    Define your own unique key for the area 
    e.g. Aberford could be ABE (this can not be changed once saved)

    Related Departments

    Limit use of the area to specific departments - click Select to pick from your department list

    Related Offices

    Limit use of the area to specific offices - click Select to pick from your office list

    Portal region

    Specific to some overseas portals - not in general use

    Enter comma separated list of postcodes

    Enter postcodes to be used in this area in the following format:
    LS1,LS2,LS3 (for example)

    Adding
    • Add level 2 or 3 areas

    - see Areas overview notes
    • Image Modified

    Name

    Enter name of area as you wish it to appear to users

    Level

    Set to 2 (or 3, if 2 already added)

    Code

    Define your own unique key for the area 
    e.g. Leeds North could be LEN (this can not be changed once saved)

    Select areas in this group

    Double-click areas to add to this higher level group - this selects them and moves them to the right of the screen

    4.

    Adding/editing areas using geocodesImage Removed

    Save changes

    • Click Accept to save changes 

    • Log-out and back in for the changes to take effect

    Set up areas using geocode setup

    1. Access Area Setup screen

    From main menu:

    • Click your user name/office top left of main menu

    • Click Configuration and select Setup Areas

    Image Added

    2. Area Setup screen

    The Area Setup screen shows all areas currently set up - use the Filter options to choose which areas to view

    Image Added
    • Click the Add button

      Image Added

    3. Add/edit area using geocodes

    Image Added

    Name

    Enter name of area as you wish it to appear to users

    Level

    Set to 1 (lowest level)

    Code

    Define your own unique key for the area 
    e.g. Aberford could be ABE (this can not be changed once saved)

    Drawing an area

    • Tick Edit on map

    • Use the + and - buttons to zoom in/out of map
      Cursor will change to cross hair (+)

    • Position cursor at start position on map and click

    • Move to next position to create line and click again

    • Repeat until the desired area is drawn and joined up

    • Once created, lines can be dragged to the desired shape/coverage

    5

    4. Save changes

    • Click Accept to save changes 

    • Log-out and back in for the changes to take effect

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    Note

    Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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    How to add or update property areas used within AgencyCloudReapit