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This page explains the process to follow in order to raise a landlord credit note or a goodwill credit for the landlord
1. Access landlord credit notes screen From landlord record: Right-click Payments Select Credit Note
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From the Credit Notes screen: Image AddedImage RemovedLocate click Filters and untick Only show outstanding invoices Image AddedIf the invoice isn’t paid, the invoice to credit against should be displayed
Beside the invoice to be credited: in To Credit enter the amount tick the box to the rightleft Click Next In Credit Note details: Check Total to credit Select the Type - options are: Enter the Description This is used as the narrative and will display on the landlord transaction screen & statement Options are available to: Tick the required option(s) and click Finish
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The credit note is shown on the Landlord Transactions screen |
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From the Credit Notes screen: Click Filters and select Raise Good Will Credit When prompted, select: In To Credit, enter the amount to credit and tick to the left of the entry, click Next
In Credit Note details: Check Total to credit Type will be set as Good will payment Enter the Description This is used as the narrative and will display on the landlord transaction screen & statement Options are available to: Tick the required option(s) and click Finish
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The goodwill credit is shown on the Landlord Transactions screen |
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