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Info

This guide has been reviewed against our global client base and classed as relevant to all regions

Searching AgencyCloud can be can be carried out in various ways -

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using names, addresses and contact details to find the required information

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Universal Search searches the whole of your database, allowing you to filter as you search to find the records you need

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- you can also Quick Search by record (i.e.

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applicant, property/vendor, landlord/tenant, contact or company)

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and Advanced Search options are also available

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Search results can be used to send an email/letter to each entry and also printed out

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Tip

Searching the current database must be carried out before adding a new record

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After carrying out a Universal or Quick Search, the option to Add New is offered at the bottom of the main menu

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1. Universal Search

  • Any of the following can be entered as search criteria:

    • name

    • address

    • postcode

    • reference code

    • contact number

    • email address

  • Enter text in the search field, press Enter on your keyboard

Universal Search results (see 1a)

  • Search results are displayed in categories
    (i.e. Properties, Applicants, etc)

Where further search functions are needed, click Advanced Search at the bottom of the screen, see section 3 below for more information 

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title1a. Universal Search results

For some searches, the text entered could be a name or an address, where this is the case, an option is offered on screen to identify which category the search text falls into

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2. Quick Search

Clicking any main menu option from Property downwards displays a search bar in the sub-menu to allow a Quick Search to be carried out

Any of the following can be entered when using Quick Search:

  • Name: searching by name searches surname, company name and attention fields

  • Address: searches Address line 1 and the Flat or House Name fields

  • Contact numbers or email addresses

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Where further search functions are needed, click Advanced Search at the bottom of the screen, see section 3 below for more information 

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3. Advanced Search

After carrying out a Quick/Universal Search, the Advanced Search option is available at the bottom of the menu bar (see section 1)

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  • Click Advanced Search then select the type of search to carry out
    i.e. property search, applicant search, etc.
    This example shows an applicant search

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Use the options on left of the screen to filter your search results:

  • Tick Include contacts to include contact records as well as the current record type

  • Name: searches all name fields

  • Address: searches all address fields

Note

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Changing the search options to Quick provides the same search functionality as outlined in section 2 above, therefore if needing Advanced Search functionality, options should be left as Full

  • Telephone/E-mail: searches contact number/email fields

  • Code: search using the code or part-code for the required record

Info

Each record is assigned a 9-11 digit code which can be seen at the top of each record
(codes are in format: office code, 2 digit code to represent the year created, then a 4-6 digit code)

  • Scope allows the list to be filtered by:

    • Negotiator: returns the current negotiator's data only

    • Office:

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    •  returns the data for the current negotiator's office only

    • Department:

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    •  includes the current negotiator's Department data (e.g.

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    • General,

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    • Commercial)

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  • Tick Include contacts to include contact records as well as the current record type (properties, applicants, etc)

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    • only

    • All: data is searched across the company

  • Tick Archive to add archived records to the search

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How to use the various search methods to search your AgencyCloud database