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This guide has been reviewed against our global client base and classed as relevant to all regions

Note

This page provides details on Reapit’s legacy mobile product - RPS Mobile

If you are looking for guides on Reapit Go, Reapit’s new mobile device application (available from 24/10/2024), click here: Reapit Go

RPS Mobile software gives the ability to access Reapit on a smartphone or tablet, alongside the Reapit desktop product

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1. Create shortcut on your mobile device

  • From your device, use the URL provided by Reapit to access Mobile, then follow the usual process on your device to add a shortcut to your home screen

  • Tap your shortcut to launch

2. Enter login details & access Organiser

  • Enter your login details - the login details are the same as those used when logging into Reapit software on your desktop
    If the password you use on your Reapit desktop application includes special characters (e.g. < . / ? ! @), it might not work on RPS Mobile and will need to be reset

  • The Organiser screen is displayed - use the Organiser to access:

    • current active applicants

    • current available properties

    • applicant and vendor/landlord to call lists

    • offers

    • contacts

    • call reminders

    • today's appointments

    • appointments to follow-up

Smartphone view

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Tablet view

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3. Switch from sales to lettings

  • Tap Sales for the option to switch to Lettings mode

4. View current property & applicant lists

  • Tap Properties available to view the current list

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  • Tap Active applicants to view the current list

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5. Access main menu

  • Tap the menu icon at the top left of the screen for access to main menu functions

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6. Property screen

  • Tap a property in a list to display the property record

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  • Property information can be viewed, edited and saved

  • Links at the top of the screen offer the option to access Marketing, Pictures and Financial
    screens

  • Tap the menu icon beside these options to allow further screens to be accessed

  • Tap a phone or envelope icon to allow a contact to be called or emailed

7. Applicant screen

  • Tap an applicant in a list to display the applicant record

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  • Applicant information can be viewed, edited and saved

  • Tap a phone or envelope icon to allows contact to be called or emailed

8. Messages & tasks

  • Tap the menu icon at the top left of the screen followed by Messages to gain access to the Messages and tasks screen

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  • The screen is automatically refreshed every 60 seconds, so new entries are shown almost instantaneously

  • When new messages are received, a red notification icon is displayed top left and is visible from any screen in Mobile

  • When working on a smartphone (as right), tapping the notification icon displays the new/unread message count along with the option to tap Messages to view the Messages and tasks screen

  • When working on a tablet, the notification icon top left always displays the number of new/unread messages

Other options

  • The Show all option at the top of the screen allows the view to be filtered by type (message, task, etc.)

  • Tap Options to allow which messages are to be shown (by user) and to add Sent, Not active or Completed entries to the list

Adding a new message or task

  • Tap Add a new message for the option to create a new task or message

  • The screen is then completed in the usual way, as done when using your desktop

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9. Contact/journal notes

After accessing Contact Notes from any record:

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  • Tap (plus) for options to carry out the following for the current contact: 

    • Add a contact note

    • Create call reminder 

    • Create a message / task

    • View messages & tasks

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Excerpt
hiddentrue

A guide to using RPS Mobile (legacy mobile product)