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This guide has been reviewed against our global client base and classed as relevant to

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all regions

How to reconcile bank charges incorrectly deducted from the client/trust account

1. Mark as bank

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charges option

After importing the bank statement, access Bank Reconciliation

From Statement Items:

  • Right-click over the bank charge transaction from the imported statement

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  • Select Mark as Bank Charges

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2. Raise an agent invoice to pay bank charge

  • Click Yes

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3. Complete the reconciliation

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  • Click Post (bottom of screen)

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  • to finalise

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Tip

This creates a recovery payment from the agency fees to cover the cost of the charges being deducted from the account

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How to reconcile bank charges incorrectly deducted from the client/trust account