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This guide has been reviewed against our global client base and classed as relevant to all regions |
You may find that you have an applicant that won't match to a property, or vice versa
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- this article explains the steps to work through to resolve a matching issue
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1. Remove match filters From the property/applicant record |
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2. Example
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Tip |
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If the match only appears after you have removed all filters, this pinpoints that it is one/more of the following that is affecting the match:
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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help |
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Steps to work through if you find you have an applicant that won't match to a property, or vice versa |