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This guide has been reviewed against our global client base and classed as relevant to all regions

The Pipeline dashboard, one of the Lettings Management Information (MI) real-time dashboards available in AgencyCloud, lettings pipeline report offers inbuilt real-time analysis of your current lettings pipeline Data - data for the whole company, individual offices or individual users can be displayed

The dashboard includes information on…report shows numbers of arranging tenancies and/or pending offers, including figures on average rent and total fees

This guide covers:

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Accessing the

...

report & filtering the data shown, plus general tips

Access the

dashboard

report

  • From the main menu, click Reports and select Lettings Pipeline Report

ADD SCREENSHOT OF MAIN SCREEN

Choose which data to view

The whole company
  • The screen below shows all available columns, if you can’t see all columns, these can be enabled via Settings or via the Hidden Columns option, see next section

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Viewing hidden columns (& removing columns)

If not all columns are shown, they can be added via the Hidden Columns menu

  • Click Hidden Columns and select the required columns to show or click Show All

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  • Columns can then be hidden again - hover over the column to remove and click the cross (top right)

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  • All Pending Offers columns or Arranging Tenancies columns can be removed in one go - hover over the heading and click the cross (top right)

Filter by office, user and/or tenancy role

  • The whole company pipeline is shown by default

  • To filter the

view
  • pipeline by office, click Office & select which office(s) to view

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  • To filter pipeline by user, click Negotiator and select the required name(s) from the list
    This

looks at
  • uses the Key Contact name on the tenancy record (set in the Relationships panel)

Choose timeline
  • To filter pipeline by tenancy roles, click Role and select the required role

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General tips for using the lettings pipeline report

  • Use the Settings screen to change which columns are shown by default

  • Hover over column headings & figures to see information about the data displayed

  • Click on a figure to see the data behind it in a grid - when viewing the data in a grid, use grid functions to sort and filter the data, as covered in this section: Statistics explained including viewing data in a grid

Switch from current pipeline to future pipeline

...

Switch from current pipeline to future pipeline

  • The current pipeline is shown by default

Click Month
  • (indicated by All in the menu)

  • Beside Date option, click All for the option to change the view to:

    • This Month - displays the pipeline for the current month

    • Next Month - displays the pipeline for the next month

    • Pick dates

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General tips for using the dashboard

  • Use the Settings section to change how data is shown

  • Hover over charts & statistics to see a tooltip which displays more information about the figure

  • Click on a blank area of a panel to see the data behind the chart or statistic in a grid
    Click on a section of a chart to see the data for just that area

  • When viewing the data in a grid, use grid functions to sort the data and export to Excel
    See the Data grids section for more information

Stats explained

    • - usually dates in the future would be selected
      e.g. it is possible skip forward to view the pipeline for the first week of June

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Show fees setting

  • The Show Fees As setting allows you to choose to view fees as a total or average amount - by default, fees are shown as Total Amount

  • Click Show Fees As for the option to change to show as an Average Amount

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Statistics explained including viewing data in a grid

Tip

The statistics shown in the screenshot below are for Arranging Tenancies - the same statistics can be shown for Pending Offers
If you can’t see Pending Offers on the report, click Hidden Columns and choose Show All

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Count

  • Shows the total number of arranging tenancies /pending offers for the selected date filter

Av Monthly Rent

  • Shows the average monthly rent for arranging tenancies /pending offers for the selected date filter

Addl. Fee

  • Shows the total additional fees for arranging tenancies /pending offer for the selected date filter

  • Additional fees are the total sum of management fees, letting fees and landlord fees
    Both Management Fees & Letting Fees are set-up on the tenancy Financial & Renewals tab
    Landlord fees are set on the property Rent/Fee Details screen

Calc. Fees

  • Shows the total yearly sum of management fees and letting fees for arranging tenancies /pending offers
    Both Management Fees & Letting Fees are set-up on the tenancy Financial & Renewals tab

  • This calculation does not use the date filters at the top of the dashboard, it is taken over the duration of the tenancy, using the tenancy start and end date
    e.g. if a tenancy is 6 months, the figure shown here will be the total monthly management & lettings fees multiplied by 6

Viewing data behind the statistic in a grid

  • Clicking any of the statistics shown will show a data grid for the related tenancies

  • For example, this grid is shown when clicking a figure in the Av Monthly Rent column

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  • The grid displayed when clicking a Count figure shows more information, such as rent per month, fees, holding deposits & number of offer days (click screenshot below to enlarge, where required)

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  • Click the column headings to sort by that column (ascending/descending)

  • To add more columns or remove existing columns from the grid, right-click over the column headings and select Pick columns
    New columns are added to the right of the grid, click and drag to the desired position then right-click over the column headings again and select Save grid layout

  • Click a figure in the grid to see the associated property & tenancy records

Export to Excel

The current report data can be exported to Microsoft Excel

  • Click Export (top right)
    Excel will open with the current data displayed, allowing Excel functions to be used to manipulate the data

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Settings

Tip

Settings allows you to choose what data is displayed on your dashboardlettings pipeline report

Changes made to Settings apply to the user who made them, therefore allowing you to customise your dashboard report to match your priorities

Accessing Settings

  • Click

cog icon
  • Settings (top right

of dashboard
  • )

See next step for all available options
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Settings options

By default, data on Arranging Tenancies is displayed

  • Data on Pending Offers can be added to the report and Arranging Tenancies columns can also be removed

  • Tick/untick the required columns to show by default

  • Click Save

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Reset

  • Puts all settings in this screen back to their default settings

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Excerpt
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The Lettings Pipeline dashboard offers inbuilt real-time analysis of your lettings data, including…lettings pipeline report shows numbers of arranging tenancies and/or pending offers, including figures on average rent and total fees - current or projected pipeline figures can be shown