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When given the appropriate permissions, it is possible to set-up users on your system via the manage users screen and the new user wizard
Once a new user has been set up, the option to associate a team member is also offered - in most situations, a team member would be associated
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What is a user? A user account provides the ability to log in to the on IRE/Reapit Bookings system but does not provide the ability to assign someone to properties/viewings What is a team member? An IRE/Reapit Bookings user needs to be a team member in order to assign someone to properties/viewings within the system If only a team member account needs to be set-up (and not a user account), see this guide: Team members - add, edit & make inactive (IRE / Reapit Bookings) |
This guide covers:
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From the IRE dashboard menu (on left): Image Removed- Image Added
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Step 1: create new user account
To create a new user account, enter the following information: User Name (login name): enter the user namefor the account It is recommended to use first name and first letter of the surname - e.g. LukeP Image RemovedMobile number: enter the user’s mobile number This number will be used for verification codes Codes are sent when logging in from a new computer/device Image RemovedEmail address: enter the user’s email address This email address is used to receive the login details when logging in for the first time It is also used if/when the password needs to be reset - the new password will be sent to this address Image RemovedRole: select the role permission to assign to the user - choose from Bronze, Silver or Gold Diamond should only be applied for the Managera manager/Directordirector/Owner of the business Image Removedowner Authorised products: select which IRE products the user should have access to Image RemovedDefault home page: select the default home page for the user This is the page they will see when logging in Image RemovedIf you would like to set up a team member to associate with the account: Click Yes – Set up Team Member - see section below Step 2: associate team member If not, click No - Finish - this will create the user and close the wizard Image RemovedImage Added
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An A team member association is needed when assigning someone to properties/inspections within the system A (a team member association is required in most scenarios) |
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Step 2: associate team member
To associate a team member, enter the following information: First Name & Last Name: enter the first and last name of the team member Image RemovedContact details & product type Team Mobile: enter mobile this number of the team member (only enter taken from the previous step A number should only be entered here if it is a work mobile number )for the team member Team Phone: enter phone number of the team member Team Email: enter email address of the team member Specify which products the team member uses: tick Rentals, Sales, BDM, as appropriate Image Removed
Team Role: specify what role the team member has in the company, click Next Don't worry too much about the accuracy of what is chosen, as long as you can differentiate between lettings, sales etc. Image RemovedIf the required role is not available, select the best fit ensuring that it is for sales or lettings, as appropriate Image Added |
Step 3: customise team member
Use this screen to create the team member’s email signature: Type required text Use the formatting options (highlighted below) to change text size and colour The insert/edit image button (3rd button from left) can be used to add a logo to the email signature When all details have been entered, click No - Finish This creates the new user account with the team member association (and email signature) set up Image Added
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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help |
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Outline of how to set-up users on your system via the manage users screen and & associate team members to them via the new user wizard |