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This guide has been reviewed against our global client base and classed as relevant to all regions |
When setting up a user account on IRE/Reapit Bookings (as outlined here), the option to associate a team member to the user account is offered - in most situations, a team member would be associated
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This guide covers:
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1. Select add new team member option From the dashboard menu (on left): |
2. Enter team member contact details In Step 1: Enter the team member’s name and contact details Ensure the correct Team Role is selected Select whether the team member is using Rentals, Sales or both Use Own Number For should only be ticked if the team member’s number is to be used when sending out applicable text/SMS messages (for Rentals, Sales or both)
When all details have been entered, select which action to take with the new team member account: No - Create Basic Team Member This sets up a team member account without an email signature or logo Yes - Customise Further Allows the new team member account to be customised with an email signature and logo See next step
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3. Customise team member In Step 2: Use this screen to create the team member’s email signature When all details have been entered, select which action to take with the new team member account: No - Finish Click to create the new team member without creating a user account for them too Yes - Create New User Click to create the new team member and also create a user account for them too - see next step
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4. Create new user account (for new team member account just created) In step 3: Information previously added is automatically copied across Add the User Name (login name) Recommended to use initial and surname, as shown below Ensure the correct Role and default home page are selected Click Done - Create Team Member and User
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1. Access edit option From the dashboard menu (on left): Click People and select Team To the right of the team member account to edit, click ellipsis icon (…) far right and select Edit
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2. Make required changes |
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1. Access make inactive option From the dashboard menu (on left): Click People and select Team To the right of the team member account to make inactive, click ellipsis icon (…) far right and select Make Inactive
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2. Confirm A confirmation prompt will be displayed: | |
3. Access inactive team members (& re-activate an inactive account) From the dashboard menu (on left): Click People and select Team (as shown in step 1) Change the view setting (top right) from Active to All Inactive team member accounts will be listed after the active users Use the functions at the bottom of the page to view more users and/or scroll through multiple pages Can search for the inactive team member directly using the column search/filter functions e.g. click Last column heading, enter required last name and click Search
To restore an inactive team member: Click OK
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The re-activated team member will be displayed in the list of active team member accounts To remove the filter on a column (created by searching), click the column heading with the active filter and click Clear (or click Clear Search link, top left, to clear all filters) |
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Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help |
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