...
This page outlines how you can carry out user management without the need to log a request through Reapit Support - with access to the Negotiator and User Setup screen, you can amend user information, add new users, remove existing users and transfer data from one user to another
Panel |
---|
panelIconId | 1f5d2 |
---|
panelIcon | :notepad_spiral: |
---|
panelIconText | 🗒️ |
---|
bgColor | #FFEBE6 |
---|
|
A key contact can request access to the Negotiator and User Setup screen by contacting Reapit Support, click here to request this |
Note |
---|
Before making any changes to your AgencyCloud configuration, ensure you have read through the relevant guidance provided in this section should be read thoroughly - any changes made by you to configuration that causes an impact the on operation of AgencyCloud may incur a charge to rectify |
...
1. Access system menu From main menu: Click user name/office top left of main menu
Select Configuration and click Setup Negotiators
The Negotiator and User Setup screen is displayed, see next step
| |
2. Negotiator and User Setup screen The Negotiator and User Setup screen is displayed All active and inactive users are listed on the left side, with the selected user details shown on the right
Tip |
---|
For information on how to use this screen, see sections below |
|
...
Note |
---|
When you have a new starter, it is important that you create a new account for them Do not edit an existing account with the new user’s details Instead, you need to make the old account inactive and then create a new account See Remove an existing user section below for more information |
1. Add new user details Image AddedFrom the Negotiator and User Setup screen: | 1. Add new user details
Image RemovedClick the Add button (top left) This action clears the right side of the screen, ready to add the new user details Enter the following details, an asterisk* denotes required information Code*: enter a 3 or 4 digit unique code, often based on user initials, e.g. TMS, TMS1 (this can not be changed once saved) Name*: the user’s first and last name, e.g. Tim Smith Office*: select the office the user is associated with Contact*: enter the user’s email address, this is an essential task as it ensures the user’s login will function correctly (contact numbers can also be entered, but this is optional) Job Title: used for information purposes across the system, can be inserted in letters/emails Letter Name: useful if a more formal sign-off is to be used in letters/emails generated within the system, e.g. Timothy M Smith, RICS Login: N/A, leave blank
| Password*: enter a unique password for this user which must contain a minimum on 6 characters
Tip |
---|
Once logged in, users can |
| add their own image and use the update/edit my details screen
update some of their personal details via the Edit My Details screen This screen allows them to manage their Letter Name, Job Title, Password and Contact details |
| , - they can also upload their own image - for more information, |
| use this |
2. | Save new user & add to SUMSOn screen shown in step 1:
If prompted to add user to SUMS:
3. Enter credentials
In the Confirm Credentials screen:
Enter the E-mail address and Password you use to log into AgencyCloud and click Accept
A message will be displayed to confirm adding the user has been successful
Before exiting the Negotiator and User Setup screen, click the Advanced tab
See section 5Image Removed | 4Access further tabs/sections Before exiting the Negotiator and User Setup screen: Click the Approvals tab to set up supplier and/or works order invoice approval/authorisationfunctionality (where required) - see step 3 Set-up further functions via the Advanced tab (where required) - see step 4
|
3. Approvals section Tip |
---|
Available when supplier and/or works order invoice approval/authorisation is enabled For more information, see the |
| following |
|
Approval Limit - click set and select the required limit from the drop-down menu Limits offered are dependent on configuration Approval Offices - click linkand select the required office(s), or leave blank for all Image Modified Info |
---|
If you wish to use supplier invoice approval/authorisation on your system, please notify Reapit Support |
| - as further configuration needs to be set (including the limits to be used) in order for the Approvals section to be available in this screen |
|
54. Advanced section On the Advanced tab, extra features and functions can be added for the selected user: | Image RemovedImage Added Security Group(s) Where configured, click Add negotiator to group to add the user to relevant security group(s) Security groups are managed by Reapit Support Template editor When ticked, the user will be given access to the Letter Template Editor, an inbuilt tool for adding/editing letter templates used across | AgencyCloud the system - for more information on using the Letter Template Editor, | use this see the Knowledge Base guide: Using Letter Template Editor to create, edit and distribute letter templates Screen scaling This setting affects the screen size for this user - users can also change this themselves via the update/edit my details screen - for more information, | use this see the Knowledge Base guide: Change personal details (edit my details) Internet Reg When ticked/unticked, enables/disables internet registration functionality for this user via the Organiser Where internet registrations is configured for your business Offices Select which offices the user should receive internet registration leads for - leave blank for all For more information on internet registrations, | click heresee the Knowledge Base guide: Internet Registrations (portal leads) |
65. Save changes From buttons top right: |
Remove an existing user
From the Negotiator and User Setup screen: |
...
1. Select userLocate the user to be removed, select when found Tick Negotiator is inactive (top right, beside user Code) Click Save Image Modified | 2. Enter credentials If the Confirm Credentials screen is displayed: | Image Removed |
Transfer data from one user to another
Info |
---|
Useful for staff leavers and when staff members change roles |
...
1. Select the user to transfer data from From the Negotiator and User Setup screen: | |
2. Select the user receiving the records | |
3. Select records | Tip |
---|
In all cases, archived records will not be transferred |
|
3a. All records In the screen shown in step 3 above: Tip |
---|
Confirmation messages are displayed at each stage allowing you to choose Yes/No to confirm the transfer |
|
3b. Individual records If the records to be transferred need to be shared across a number of existing users, an individual record type should be selected In the screen shown in step 3 above: Select a record type and click Accept The individual record types offered depend on the records currently owned by the user you are transferring records from The records to be transferred will be displayed in a grid - use the tick box to the left of the record to select which records are to be transferred to the selected user To aid selection, column headings can be clicked for usual grid sorting/filtering options and use the top left tick box to de-select all records Click Exit to start the transfer process
Tip |
---|
Repeat as needed for each record type to be transferred to this user, then repeat the whole process for each negotiator to transfer data to |
|
...
Related articles
Filter by label (Content by label) |
---|
showLabels | false |
---|
max | 5 |
---|
spaces | com.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@a45 |
---|
sort | modified |
---|
showSpace | false |
---|
reverse | true |
---|
type | page |
---|
cql | label = "configuration" and type = "page" and space = "RW" |
---|
labels | supportfaq selfserve |
---|
|
Note |
---|
Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help |
Excerpt |
---|
|
When given access to the Negotiator and User Setup screen, it is possible to amend user information, add new users, remove existing users and transfer data from one user to another |
...