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This guide has been reviewed against our global client base and classed as relevant to all regions

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The Client/Trust Account Reconciliation screen displays all items that have been receipted previously, with Statement Items on the left displaying details of the statement and Transactions on the right showing the items to be reconciled

From the main menu, click Lettings/Rentals, select Daily Accounts Processes and select Client/Trust Account Reconciliation option:

Client/Trust Account Reconciliation

From Lettings/Rentals option on the main menu:

  • Click Client/Trust Account Reconciliation
    An example spreadsheet is shown below - the table below gives a brief explanation of the different types of monies held

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  • Both the Balance and Statement Balance (shown at the bottom of the screen) should match
    This figure should also match the physical bank statement

  • This report is not automatically saved
    Before closing the spreadsheet, it should be saved locally

Monies held - brief explanation of each type 

Deposits Held

Lists all deposits held by the agent in the Client/Trust Deposit bank accounts

Landlord Credit Notes

Credit notes and goodwill payments currently unallocated on the landlord are displayed here

Any negative balances are where the landlord owes money - credit balances are goodwill payments waiting to be allocated

Landlord Float Held

Float held by the landlord is listed under this heading

Balances with a property name are held against that specific property - balances where there is no property listed are held as grouped float

Landlord Tax Held

Displays overseas tax balances for the landlord

Landlord Unallocated Monies

Shows all monies that are on the landlord account waiting to be allocated against invoices/float or paid across

Supplier Credit Notes 

Paid supplier invoices that have been credit noted and awaiting funds to be returned

Supplier Unallocated Monies

Receipts received from suppliers that need to be allocated against a credit note or repaid

Tenant Unallocated Monies

Tenant monies that have not been allocated

This could be holding deposits/initial monies on arranging tenancies, rent paid in advance or overpayments

Unknown Receipts

Receipts received into your bank where the intended allocation is not known

Uncleared Receipts

Bank receipts that have been imported into the system but have not been reconciled

Until these items have been cleared, they will not be able to be processed out

Uncleared Payments

Landlord/supplier/tenant/agent payments processed out of the system but have not yet left the bank

Pending Payments

All payments made in the system are shown here, but the actual payment has not been made through the bank or by cheque

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