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This guide has been reviewed against our global client base and classed as relevant to all regions

Note

Using Reapit Support to carry out bulk removal of internet registration enquiries usually incurs a charge

Requests must come from the key contact in your business

Tip

From version 12.165, access can be given to allow specified users within your business to delete internet registration leads in bulk, meaning that you do not have to involve Reapit Support and incur a charge - this is outlined here:
Remove internet registrations (portal leads) in bulk - configuration option

Note

Using Reapit Support to carry out bulk removal of internet registration enquiries usually incurs a charge

Requests must come from the key contact in your business

This page outlines options available for bulk removal of internet registration enquiries and what information is required by Reapit Support in order to carry out this processthe process to bulk remove internet registration enquiries

1. Before raising a case

Reapit Support need to know the following:

  • The office name holding the enquiries you wish to be removed

  • Whether the enquiries that are to be removed are for sales, lettings or both

  • The date to remove enquiries from
    e.g. I would like all registrations before 01/01/2020 to be removed

2. Raise a case

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Note

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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Outline of the information required by Reapit Support in order to carry out the process to bulk remove internet registration enquiries

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