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This guide has been reviewed against our global client base and classed as relevant to all regions

From AgencyCloud version 12.133+, an appointment can be marked as a 'repeat' - this is particularly useful for viewings, as it allows a repeat viewing to be clearly identified from a first viewing

Tip

From AgencyCloud version 12.156+, this feature has been enhanced via a duplicate function along with reporting options for repeat viewings, click here for more information:
Book & identify second/repeat viewings

1. Marking an appointment as a repeat

From the diary appointment:

  • Enter the appointment details, as usual

  • Tick Repeat

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2. Repeat appointment in diary

From the diary:

  • The appointment is shown as (Repeat)

    When a repeat appointment is not fully visible in the diary, the (Repeat) flag can be seen when hovering over the appointment

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3. Repeat appointment in diary grid

When viewing appointments from the Organiser grid, repeat appointments can be identified

From the Organiser, My Appointments panel header:

  • Click Pop out into full results icon
    The Text Diary window is displayed

    The Repeat column needs to be added to the grid (and saved) - this is a one-off task
    Right-click over the grid column headings, select Pick columns then click Repeat, then click Save grid layout

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  • Click the Repeat column heading to sort the list of appointments, or click to the right of the heading for options to filter or group the list

  • The Repeat column can also be moved to another position in the grid
    After moving, right-click over the column headings and select Save grid layout

Info

This screen can be set up to show yes/no results as a tick/cross image instead

To set this up, right-click over the column headings and select Show yes/no as image then right-click again and click Save grid layout

4. Repeat appointments in Power Report grid

After running a diary Power Report, when viewing the report results list a Repeat column can be added (and saved) on the grid

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  • Click the Repeat column heading to sort the list, or click to the right of the heading to group or filter the list

Add & save repeat column to the grid:

  • Right-click over the column headings, select Pick columns and click Repeat

  • This adds the column to the right side of the grid, click and drag it into the desired position - then right-click over the column headings again and click Save grid layout

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Note

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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How to mark an appointment as a repeat appointment - particularly useful for viewings

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