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Fiona Hardy

Fiona Hardy

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This applies to systems where the ID check screen uses two panels, as shown below

  • In the left side panel, information on the date the check was added and who it was checked by is displayed

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  • On the right side panel - for checks that were cancelled for example, the original check date and who the check was carried out by is displayed

Tip

A configuration option is also available to ensure that changes to ID checks are detailed in the contact journal - click here for more information:
Changes to ID check status logged in contact Activity Feed/journal - configuration option

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showLabelsfalse
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showSpacefalse
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cqllabel = "compliance"
Note

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help

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When viewing the ID check screen, details of changes made are displayed

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