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This guide has been reviewed against our global client base and classed as relevant to all regions

This article explains how to change the rent frequency for future rent invoices

1. Check the Raise/View Invoice screen for the next rent due

Best practice is to set the change in line with the current rent schedule - the change will not impact raised invoices

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- otherwise, previously raised rent and management fees should be deleted if unpaid, and the rent invoiced up to date amended

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2. Add renewal, alteration or fee option

From

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tenancy

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, Financial & Renewals

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 tab:

  • In the Renewals / Alterations / Fees panel (at bottom), click (plus)

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3. Select alteration option

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  •  

  • Ensure Add renewal, alteration or fee

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  •  option is selected

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  • and click Accept
    The tenancy renewals and alterations screen is displayed - see step 3

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3. Enter new details

From tenancy renewals and alterations screen:

  • Ensure Alteration is selected

  • Enter the date the change is to take effect using the From date (top section)

    • Below this, Reset instalment start date should be ticked if you plan to change the rent due date

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    • For example, if the tenant was paying monthly on the 1st and they instead wanted to pay monthly on the 15th

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  • Under Rent, change the Payable setting

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  • If required, you can change the rent amount to take into account any rounding when switching between frequencies

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  • At bottom right of screen, change Management Fee Frequency to match the new rent frequency

  • Click Accept

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4. Check the rent schedule

  • The final step is to check the Raise/View Invoice screen to ensure the new schedule is behaving as expected

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  • - your rent and management fees should appear on the same line

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Note

If the schedule does not look correct

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, review the alteration you've set up and make any necessary corrections

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5. Alteration shown on tenancy

To give a complete history of changes, a list of all alterations are shown on the Financial & Renewals

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How to change the rent frequency for future rent invoices